How can we help you?

How can I have a product added to the platform?

From time to time, it could be the case that you can’t find a product you’re interested in on our platform or can’t place a buy order for it. This means that this product is currently not available on our platform.

If you would like to have this product added, you can send us an e-mail to request the addition. In this e-mail, please specify the below information:

  • Name of the product
  • ISIN-code (International Securities Identification Number)
  • The exchange on which this product is traded
  • The currency in which this product is traded
  • If the product is an ETF: please add the link to the Czech KID (Key Information Document) of this product

We will then review the request to determine whether this product can be added to our platform.

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