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Money Transfers and Handling

I am trying to withdraw my full balance, but I receive an error. How do I withdraw my funds?

Answer

It is not possible to withdraw funds which are currently invested. Only uninvested cash can be withdrawn. Withdrawals from the Czech platform are possible only in CZK.  You are required to convert EUR to CZK. The tool for this is in the upper right corner (Převod měn) of your platform and DEGIRO will waive the conversion fee. You can convert only the whole amount (no decimals) and manual conversion is not possible at night. 

Your balance is the sum of the positions in your portfolio, your cash in the FundShare EUR Cash Fund, and cash in held other currencies. To withdraw your full balance, you may need to sell your positions and then convert funds to your base currency.

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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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