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Deposits and Withdrawals

Why can I not withdraw my funds?

Answer

o withdraw money back to your registered bank account, you first have to manually convert your money from euros to Czech korunas. Do this by using the tool in the upper right corner on the platform (arrow pointing down - Převod měn). The manual conversion takes place immediately and uses the current forex exchange rate. Conversions between CZK and EUR are free of charge. After the conversion you will be able to withdraw money. Do this by clicking on Vybrat peníze in the top right corner on the platform.

Please note that, according to our Fee schedule, we may charge you a maximum fee of 2.50 EUR annually as a connectivity fee with Currenex, the exchange where currency conversions take place. 

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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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