How do I change my e-mail address?

If you want to change your e-mail address, follow these steps:

Log in to your account.
If you're using our app, open the menu and tap on your name. 📱 Or if you're using the platform, hover your cursor over the 'Profile' icon. 💻
Select 'Personal information'.
Click on 'Edit'.
Enter your new e-mail address and press 'Save'. We'll send an automatic confirmation to your old e-mail address.
Go to your old e-mail inbox and follow the instructions in the confirmation e-mail.
Done! Your e-mail address has successfully been changed! ✔️

How to change your e-mail without access to the old e-mail address

If you don't have access to the old e-mail address, please call our Service Desk. We'll verify your identity and change your e-mail address for you.

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