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Account and Personal Details

I think someone else may have access to my DEGIRO account. How do I secure my account?

Answer

If you believe someone may have access to your DEGIRO account, please take the following measures:

- Change the password on your DEGIRO account
- Change the password of your linked email address
- Enable 2 factor authentication on your account.

If necessary, you may contact the DEGIRO service desk and request that your account be blocked until secured. You can find our email address here.

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Related Questions

I have forgotten my username/password. What do I do?
My account has been blocked. How do I regain access?
What is two-factor authentication?
How do I view and update my personal details?
Is my information secure with DEGIRO? How do I request access to my data, or to have my information erased?
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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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