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Account and Personal Details

How can I enable two-step verification on my account?
I have forgotten my username/password. What do I do?
My account has been blocked. How do I regain access?
What is the Day Trader profile?
Where can I find my username?
How do I close my account?
Can I switch between the Basic and Custody accounts? Can I downgrade my account after upgrading to Active or Trader?
How do I update my linked bank account?
I can no longer log in because of the two-factor authentication, what should I do?
How do I view and update my personal details?
I think someone else may have access to my DEGIRO account. How do I secure my account?
How can I change my name in my DEGIRO account?
I encountered a potential phishing site/communication pretending to be DEGIRO, what should I do?
How can I set my profile back to a Basic profile?
How can I change my phone number?

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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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