How can we help you?

Account and Personal Details

How can I enable two-step verification on my account?
How do I update my linked bank account?
What is the Day Trader profile?
How do I close my account?
How can I change my name in my DEGIRO account?
I can no longer log in because of the two-factor authentication, what should I do?
I have forgotten my username/password. What do I do?
What is the difference between an Active and Trader Account?
My account has been blocked. How do I regain access?
I have changed my banking details. How do I update my linked bank accounts?
Can I switch between the Basic and Custody accounts? Can I downgrade my account after upgrading to Active or Trader?
I encountered a potential phishing site/communication pretending to be DEGIRO, what should I do?
Where can I find my account number?
How can I set my profile back to a Basic profile?
How can I change my phone number?
FAQ Software by 10+